Privacy Policy
Effective Date: 1/4/2025
At L'EMIERE LONDON, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.
By using our website and services, you consent to the collection and use of your data as described in this policy.
1. Information We Collect
We collect personal data that you provide to us, as well as data that is collected automatically when you visit our website or use our services. This includes:
Personal Information: Name, email address, phone number, billing address, shipping address, payment information.
Automatically Collected Information: IP address, browser type, device information, pages visited, and browsing history.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activities on our website to enhance user experience and for analytics purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders and provide our services.
To communicate with you about your account, orders, and promotional offers.
To personalize your experience on our website.
To improve the performance, security, and functionality of our website and services.
To comply with legal obligations and resolve disputes.
3. Legal Basis for Processing Your Data (GDPR Compliance)
If you are located in the European Economic Area (EEA), we rely on the following legal grounds for processing your personal data:
Consent: We may process your data if you have given us clear consent to do so for a specific purpose, such as subscribing to our newsletter.
Contractual Necessity: We process your data as needed to fulfill a contract with you, such as processing orders or providing customer support.
Legitimate Interests: We may process your data based on our legitimate interests, such as improving our website or marketing our products, as long as this does not override your rights and freedoms.
Legal Obligation: We may process your data to comply with legal obligations.
4. Sharing Your Information
We may share your information with third-party service providers for the following purposes:
Payment Processors: To process payments securely.
Shipping Providers: To fulfill and deliver your orders.
Marketing and Analytics Providers: To help us improve our services and better understand customer behavior.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell or rent your personal information to third parties.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
If you are in the European Economic Area (EEA) or UK, you have the following rights regarding your personal data:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
If you are located in the United States, you have the right to access, update, or delete your personal data by contacting us using the details below.
To exercise your rights, please contact us at [Your Contact Information].
7. Security of Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot ensure or warrant its absolute security.
8. International Transfers of Data
If you are located in the EEA, UK, or United States, your personal data may be transferred to and stored in countries outside of your jurisdiction. By using our services, you consent to the transfer of your data to countries that may not have the same level of data protection laws as your country.
9. Children’s Privacy
Our services are not intended for children under the age of 13 (or under 16 in the EU/EEA), and we do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our website. Please review this policy periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: karin@lemierelondon.com
Phone (WhatsApp): +447500907407
